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10/3/19: Round Table with Teresa Duncan and Laura Hatch

Join us for an intimate evening with two of the top Dental Leaders for Administrators, Teresa Duncan and Laura Hatch!

This will be a members-only meeting following the 1st full day of the Buffalo Niagara Dental Meeting.

Teresa and Laura will join us for a round table type meeting.  Come with questions or issues and problem-solve with the best!

Space will be limited and last minute sign-ups may not be possible.  Plan ahead and join us for what we know will be an epic evening of discussion and learning.

Location: Tentative Osteria 166
Dinner will be provided.

Meet the Hosts:

Laura Hatch, MS, FAADOM



Laura Hatch, MS, FAADOM, is known internationally as the leader in Dental Front Office Solutions and Training. A keynote speaker, author, and coach, Laura is best known as the founder of Front Office Rocks™, a virtual training platform for dental teams. Front Office Rocks™ offers virtual training in all areas of the dental office, and teaches the importance of exceptional customer service. Using her unique style and interactive delivery methods, Laura loves to help dental teams learn the systems and methods to achieve unprecedented results. Through this work, she has become a mentor to her clients and her colleagues, and in response, she has continued to expand the Front Office Rocks™ program with new and innovative training protocols to help take her dentists and their teams to the next level.

Laura is a best-selling author of her book “Step Away from the Drill” and a member of the National Speaker’s Association, the Speaking Consulting Network, the Academy of Dental Management Consultants and a Fellow of the American Association of Dental Office Managers. She is a SCN Spotlight on Speaking 2nd place champion, a Dentistry’s Got Talent speaking winner, and was named one of the 2016 Top 25 Women in Dentistry.

Teresa Duncan, MS


With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training, and Revenue Growth. Her memberships include the National Speakers Association and the National Association of Dental Plans. She has been named one of the Top 25 Women in Dentistry and is the author of Moving Your Patients to Yes: Easy Insurance Conversations as well as a contributing author to the ADA’s annual CDT Companion Guides. Her podcast “Nobody Told Me That!” provides regular coding and management updates. Teresa received her Master’s Degree in Healthcare Management.

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